Privacy Policy
Last Updated: 3 October 2026
AL RAFEEQ REAL ESTATE respects the privacy of website visitors and customers and is committed to handling personal data responsibly and securely in accordance with the applicable laws and regulations of the State of Qatar, including Law No. (13) of 2016 on Protecting Personal Data Privacy.
1. Information We May Collect
When you use the website or submit a form, we may collect information that you provide to us, including:
- Name.
- Phone number.
- Email address, when provided.
- Messages or notes.
- Property viewing request information.
- Property reference related to an enquiry.
- Property information submitted through the “List Your Property” service, including property type, area, expected price and description.
- Technical information necessary for website operation and security, such as browser, device, usage or security log information, where made available by the technology used to operate the website.
Email is optional in the website forms unless otherwise stated.
2. How We Use Your Information
We may use information submitted through the website to:
- Respond to customer enquiries.
- Communicate regarding properties available for sale or rent.
- Arrange and follow up on property viewing requests.
- Contact property owners regarding properties they wish to list.
- Manage enquiries and requests within the company's systems.
- Improve the operation of the website and our services.
- Protect the website against misuse or unauthorized activity.
- Comply with applicable legal or regulatory obligations.
We will not use your personal information for unrelated purposes without an appropriate basis or consent where required.
3. Consent
When you submit your information through a website form and agree to its storage, you allow us to use that information as reasonably necessary to process your request and communicate with you.
You may request to withdraw your consent where applicable, subject to any legal, regulatory or operational requirements that may require certain information to be retained.
4. Sharing of Personal Information
AL RAFEEQ REAL ESTATE does not sell your personal information.
Information may be shared where reasonably necessary with:
- Technology service providers supporting the operation, hosting or security of the website and its systems.
- Competent authorities where disclosure is required by law or a valid legal request.
- Other parties where necessary to provide a service requested by you and in accordance with applicable requirements.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or to meet relevant operational, dispute-resolution or legal requirements.
When there is no longer a legitimate need to retain the information, it will be deleted or otherwise handled appropriately in accordance with available technical and organizational capabilities.
6. Data Security
We use appropriate technical and organizational measures designed to help protect personal information against unauthorized access, use, alteration or disclosure.
However, no electronic system or internet service can be guaranteed to be completely secure.
7. Your Rights
Subject to applicable Qatari law and the circumstances of your request, you may contact us to request:
- Access to personal information held about you.
- Correction of inaccurate or incomplete information.
- Deletion of your information where legally permitted.
- Withdrawal of consent where processing relies on consent.
- Objection to certain processing where applicable.
8. External Links and Services
The website may contain links to external services such as:
- Google Maps
- Other platforms or services that may be added in the future.
When you leave our website and use an external service, that service's own privacy policy and terms apply. AL RAFEEQ REAL ESTATE does not control the privacy practices of third-party websites or services.
9. Cookies and Necessary Technologies
The website may use cookies or similar technologies necessary for website functionality, sessions, security and technical operation.
If additional analytics or marketing technologies requiring separate consent are introduced in the future, this policy and the relevant consent process will be updated where required.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to the website, our services or applicable requirements.
The updated version will be published on this page with a revised “Last Updated” date.
11. Contact Us
For privacy-related questions or requests concerning access, correction or deletion of personal information, please contact:
AL RAFEEQ REAL ESTATE
License No. 256
Phone: 33300374
Phone: 33300288
Email: b.a@alrafeeqre.com